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Support Center
Contact OrthoFox Support
Have a question about our orthodontic products or your order? Our clinical support team is here to assist you.
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OrthoFox is a digital-first orthodontic supply store. By eliminating physical storefront overhead, we directly pass the savings to your clinic. Reach out via our verified digital channels below.
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Frequently Asked Support Questions
Where do you ship your orthodontic products from?
We operate through a fully digitized fulfillment network. All orders are processed and shipped directly from our central e-commerce warehouse straight to your clinic address, ensuring maximum speed and zero retail markup.
Can I return or exchange an item if it doesn’t fit my clinical needs?
Yes, absolutely. We offer a comprehensive Returns and Exchanges policy for all unopened, sterilized orthodontic components, dental photography mirrors, and clinical accessories.