Privacy Policy

Bite Turbo Mini Mold Kit Aditec

Original price was: EGP1,100.00.Current price is: EGP950.00.
Twistflex Retainer Roll Aditec 9M

Original price was: EGP750.00.Current price is: EGP650.00.
Closed coil Sping Aditec- 10pcs/pack

Original price was: EGP650.00.Current price is: EGP500.00.
𝗢𝗿𝘁𝗵𝗼𝗱𝗼𝗻𝘁𝗶𝗰 𝗠𝗼𝗹𝗮𝗿 𝗕𝗮𝗻𝗱 𝗞𝗶𝘁 - 80pcs

Original price was: EGP3,500.00.Current price is: EGP3,000.00.
Applic Flow Composite - 2G

Original price was: EGP260.00.Current price is: EGP240.00.

+201020012689

Support Center

This Privacy Policy explains how OrthoFox collects, uses, discloses, and safeguards your information when you visit our website orthofox.net and when you purchase orthodontic supplies or interact with us in any way.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Who we are

OrthoFox is a supplier of orthodontics products and related accessories.
If you have any questions about this Privacy Policy or our data practices, please contact us at:

Company name: OrthoFox
Email: info@orthofox.net
Phone: +201020012689

Information we collect

We may collect the following categories of personal data:

Identification data: name, username, title, billing and shipping address.
Contact data: email address, phone number, messaging app contact details.
Order and payment data: order details, invoicing information, payment method (processed via third‑party payment providers; we do not store full payment card numbers).
Technical and usage data: IP address, browser type, device information, pages visited, time and date of visit, time spent on pages, referral URLs, and other analytical data.
Communication data: messages you send via contact forms, email, chat, or social media.

How we collect your information

We collect information in the following ways:

Directly from you when you place an order, create an account, fill out a form, or contact us.
Automatically through cookies and similar technologies when you browse our website.
From third parties such as payment processors, analytics providers, and advertising partners where permitted by law.

How we use your information

We use your personal data for the following purposes:

To operate and maintain our website and services.
To process and fulfill your orders, including shipping, invoicing, and order notifications.
To manage your account, including authentication and customer support.
To communicate with you regarding your orders, inquiries, and service updates.
To personalize your experience and improve our website, products, and marketing.
To send you marketing communications where permitted and where you have not opted out.
To comply with legal obligations and protect our rights and the security of our users and business.

Cookies and tracking technologies

We use cookies and similar technologies to:

Enable core site functionality, such as shopping cart and login.
Analyze website traffic and performance (for example, through tools like Google Analytics or similar services).
Support advertising and retargeting campaigns where applicable.

How we share your information

We do not sell your personal data.
We may share your information with:

Service providers who perform services on our behalf, such as hosting providers, payment processors, logistics and shipping partners, email and SMS providers, analytics providers, and marketing platforms.
Professional advisors such as lawyers, auditors, and accountants where necessary.
Public authorities where required by law, regulation, legal process, or governmental request.

These third parties are only permitted to use your information in accordance with our instructions and applicable laws.

International data transfers

Your personal data may be transferred to and processed in countries other than the country in which you are located, which may have different data protection laws.
Where required, appropriate safeguards (such as standard contractual clauses) are used to protect your information.

Data retention

We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy, including:

For the duration of your account being active.
For the period necessary to comply with legal, tax, and accounting obligations.
For the duration of any dispute or enforcement of agreements.

Once the relevant retention period expires, we will delete or anonymize your personal data in a secure manner.

Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure, such as encryption, access controls, and regular monitoring of our systems.

However, no method of transmission over the internet or electronic storage is 100% secure, and absolute security cannot be guaranteed.

Marketing communications

If you subscribe to our newsletter or marketing communications, we may send you information about products, special offers, and updates.
You can opt out at any time by:

Clicking the “unsubscribe” link in any marketing email, or
Contacting us directly and asking to be removed from our marketing list.

Third‑party websites

Our website may contain links to third‑party websites, plugins, or services that are not operated by us.
We are not responsible for the privacy practices or content of those third parties and encourage you to review their privacy policies separately.