{"id":187,"date":"2024-06-10T08:15:37","date_gmt":"2024-06-10T08:15:37","guid":{"rendered":"https:\/\/raw.githubusercontent.com\/drfuri\/demo-content\/main\/ecomus\/fashion\/images\/?page_id=187"},"modified":"2025-12-31T16:03:01","modified_gmt":"2025-12-31T14:03:01","slug":"returns-exchanges","status":"publish","type":"page","link":"https:\/\/orthofox.net\/en\/returns-exchanges\/","title":{"rendered":"Returns + Exchanges"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"187\" class=\"elementor elementor-187\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aaabcab e-flex e-con-boxed ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default e-con e-parent\" data-id=\"aaabcab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3ee3b70b e-con-full e-flex ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default e-con e-child\" data-id=\"3ee3b70b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-19f577fa e-con-full e-flex ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default e-con e-child\" data-id=\"19f577fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19fbdc79 elementor-widget elementor-widget-ecomus-heading\" data-id=\"19fbdc79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ecomus-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-heading-elementor\">\n\t\t\t\t<h5 class=\"ecomus-heading em-flex em-flex-align-center ecomus-heading--default\">\n\t\t\t\t\t\t\t\t\t\tReturns &amp; Exchanges Policy\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c13b0b3 elementor-widget elementor-widget-text-editor\" data-id=\"c13b0b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">OrthoFox is committed to your satisfaction, and allows you to return or exchange products and receive a refund under the following conditions:<\/p><ul class=\"marker:text-quiet list-disc\"><li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\"><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">If the product has a manufacturing defect or fault, it will be exchanged immediately at no additional cost.<span class=\"inline-flex\" data-state=\"closed\">\u200b<\/span><\/p><\/li><li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\"><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">The return or exchange period is 14 days from the date of purchase, in line with Egyptian Consumer Protection Law.<span class=\"inline-flex\" data-state=\"closed\">\u200b<\/span><\/p><\/li><li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\"><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">The product must be unused and in its\u00a0<strong>original<\/strong>\u00a0condition, with the original packaging and all included accessories.<span class=\"inline-flex\" data-state=\"closed\">\u200b<\/span><\/p><\/li><li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\"><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Proof of purchase is required, such as the purchase invoice or online order number.<span class=\"inline-flex\" data-state=\"closed\">\u200b<\/span><\/p><\/li><li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\"><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Refunds are processed via InstaPay after the returned product is received and inspected and once it is confirmed that all return conditions are met.<span class=\"inline-flex\" data-state=\"closed\">\u200b<\/span><\/p><\/li><\/ul><p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">If you have any questions regarding our returns or exchanges policy, please contact us<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-49542d9c e-con-full e-flex ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default e-con e-child\" data-id=\"49542d9c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Returns &amp; Exchanges Policy OrthoFox is committed to your satisfaction, and allows you to return or exchange products and receive a refund under the following conditions: If the product has a manufacturing defect or fault, it will be exchanged immediately at no additional cost.\u200b The return or exchange period is 14 days from the date [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_angie_page":false,"footnotes":""},"class_list":["post-187","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/orthofox.net\/en\/wp-json\/wp\/v2\/pages\/187","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/orthofox.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/orthofox.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/orthofox.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/orthofox.net\/en\/wp-json\/wp\/v2\/comments?post=187"}],"version-history":[{"count":0,"href":"https:\/\/orthofox.net\/en\/wp-json\/wp\/v2\/pages\/187\/revisions"}],"wp:attachment":[{"href":"https:\/\/orthofox.net\/en\/wp-json\/wp\/v2\/media?parent=187"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}